If an employee has and successfully carries out these responsibilities then it makes the manager and the supervisor’s job easier which will make their job easier by helping to create a nice working environment. Qualities of an Employee In the BBC, the managers will automatically recognise which employees are valuable to the company and which aren’t. The BBC has a lot of applicants every single year; in 2003 the BBC has 100,000 applicants of which 800 were given work placements. The BBC is very strict about who they hire because it is crucial to the company that you have the right people for the job.
The BBC is aware that by hiring the wrong people could cause their business to fail, yet they are also aware that by hiring effective, productive employees the BBC could soar. No matter the position, valuable employees will always be in demand at the BBC. Here are 10 qualities of valuable employees; these 10 traits are just a few of many qualities which the BBC looks for in their workers: 1. The ability to listen to instructions and follow them – Mistakes and accidents within the BBC and other companies are often a result of people not paying attention to what they are being told.
Misunderstandings and miscommunications can be avoided if you can learn to listen to what people are telling you. It is rare to find an employee who will listen to instructions before doing them but by listening to instructions shows the manager that you are taking them and your duties seriously. 2. The ability to take responsibility – Be aware of your responsibilities and those of co-workers and be able to recognize how your duties affect their work load. When things go wrong, human nature is to shift the blame onto somebody else but a valuable employee with have no fear in taking responsibility for their actions.
3. The ability to take initiative – There are generally two types of workers 1) Those who wait to be told what to do, and 2) Those who think things through and keep themselves busy by finding tasks which need performing. A self motivated employee will automatically set him/herself apart from the crowd by not sitting around waiting to be told something to do. A self motivated employee who is not afraid to take initiative will gain a reputation of looking out for the employers best interests and putting the customers first.
Be able to give credit to others – In the same way as people shift the blame when they’ve done wrong, people tend to take the credit for the good work of others. Whenever a good employee is being complimented for a job well done, always share the spotlight with those who helped you to succeed, this will improve your friendships within your colleagues and will help to build trust with them. 5. The ability to be responsive – Social interaction has become a lost art in today’s modern culture, people have lost the will to be polite and no longer have the common courtesy to respond properly.
Have the ability to kindly respond to fellow employees and let the person know that you are hearing them and are not just ignoring them. Although this is a general personality, common-sense duality to have, if you can do this, it will set you apart from other employees who can not. 6. Perform your duties happily – There are some people who are naturally positive and upbeat and nice to be around, these employees are generally well liked by their peers. This is simply because, nobody want to work around somebody with a negative attitude.
Negativity brings more negativity and likewise, positive attitudes can be somewhat ‘contagious’. 7. Have the ability to be reliable – Whatever your actions may be, you need to ensure that you are showing people that they can depend on you. You need to be able to arrive to work on time, return phone calls and perform tasks on time. Also, no matter what project you have been assigned, whether you want to do it or not, you have to strive to achieve a consistent level of quality and excellence. 8. Ensure that you stay healthy – Whenever an employee is sick or takes time off of work, his colleagues have to cover for him.
They will have to carry out his duties as well as fulfilling their own duties. If an employee makes a habit of being sick and taking time off of work, his colleagues might start to have negative feeling towards him. As long as you load a healthy lifestyle outside of work and do all that you can to prevent sickness, you can avoid this. 9. Be able to become self-disciplined – A good employee is one who can stay on track and will not allow him/herself to become distracted by technology and things outside the job. A good employee will stay focused on the task at hand.
10. Be able to exceed expectations – Many workers only do what they are required and asked to do, you can automatically increase your value to the company by exceeding their expectations and doing above what is expected of you e. g. taking on duties that others refuse to do Training and Development Opportunities Previously, I began talking about Oliver Rook’s Case Study, which I found on the BBC website. In this case study he tells us about the training which he did when becoming a Trainee Technologists at the BBC.
He says that immediately upon joining the BBC, he was sent away for nearly 3 months on a course at the BBC’s in-house training centre near Evesham, once here, he was taught everything that he would need to know to do his job and he learnt a few tricks of the trade, which were specific to the broadcasting industry. This shows that the BBC offers very good training and development opportunities to its new employees to ensure that they have all the resources and knowledge to do their job to the best of their ability. Motivation to Retain Staff
Employees need to be motivated by supervisors and managers, if they are not motivated then they will not carry out their job properly and may cause inconvenience within the company and may cause company sales to drop. A job analysis is a process which identifies and determines in detail the particular job duties and requirements and things of relative importance to the job being analysed. The important part of a job analysis is that you are analysing the job, not the person. Although the job analysis data may be collected by persons by means of questionnaires or interviews, the product is a description of the job, not the person.
The purpose of a job analysis is to establish and document the way in which employment procedures are related to the job in question e. g. training, selection, compensation, and performance appraisal. The job analysis helps in selection procedures as it identifies the job duties which should be included in the job advert. It also helps to identify appropriate salary, minimum requirements, and interview questions. A typical method for carrying out a job analysis would be to give the current employee a simple questionnaire to help the employers to identify job duties, responsibilities, equipment used, work relationships, and work environment.
The completed questionnaire would then be passed to the Job Analyst who would conduct an interview with the current employee and a draft of the identified job duties, responsibilities, equipment used, work relationships, and work environment with the supervisor for accuracy. The job analyst would then prepare a job description and/or specification. The purpose of a job description is to allow you, as an employer, to account for all aspects of the job you are offering.
Essential details covered in a job description should be; the job title; who is accountable for the employee; the location of the job; a brief description of what the job entails; a list of roles and responsibilities; hours of work; and working conditions and pay. A job description clearly defines what the job is about and what can be expected from the job, and so it benefits both of you and your employee. Also, by sending a job description to all potential employees reduces the amount of feedback from unsuitable candidates.